Legal
Everything that governs your relationship with Aurex ERP. Plain language where we can, precise language where we must.
Effective 1 January 2026 · Last updated 1 January 2026
Terms of Service
The master agreement governing your use of Aurex ERP.
Privacy Policy
What data we collect, how we use it, and your rights under DPDPA 2023.
Cancellation & Refunds
How to cancel your subscription and when refunds apply.
Acceptable Use Policy
What you can and can't do on Aurex.
Cookie Policy
Cookies and similar technologies we use, and how to control them.
Data Processing Addendum
For customers acting as data fiduciaries — your data, processed lawfully.
Security
How we protect your data — infrastructure, access controls, audit.
Contact
Registered office, grievance officer, support and legal contacts.
A note on these documents
We've drafted these to be as clear as we can — written for actual humans who run jewellery shops, not just for lawyers. If anything's confusing or feels unfair, email us at legal@aurexerp.com and we'll fix the language.